Furniture and Organizers for Customer Comfort

Table furniture designed for customer comfort is an important part of the overall restaurant service experience — a guest who has napkins, condiments and toothpicks conveniently available on the table feels cared for and valued. These small elements also reduce staff workload, as customers do not need to ask for items additionally. BHS offers furniture for customer comfort to HoReCa businesses.

Types of furniture for customer comfort

Napkin holders — stationary or clip-type holders for storing napkins on the table. Available in stainless steel, chrome-plated plastic or acrylic in various shapes — square, round or decorative design. Condiment stations — holders for salt, pepper, sugar, hot sauce and other condiments as a compact block on the table. Materials include stainless steel, wood or acrylic. Salt and pepper sets — a set with a pepper mill and salt shaker in various styles — from classic stainless steel to premium ceramic. Toothpick holders — decorative holders for toothpicks with an easily accessible serving mechanism. Sauce dispensers — squeeze bottles or pump dispensers for Tabasco, ketchup and other condiment sauces on the table. Customer call systems — buttons or mechanisms that allow customers to summon staff without raising their voice. BHS helps you choose the right set.

Materials and design

Stainless steel — durable, hygienic and easy to clean. Suitable for modern or industrial restaurant styles. Wood — a warm, natural material for Scandinavian or rustic styles. Requires regular maintenance and protection from moisture. Acrylic and plastic — lightweight, economical and easy to clean. Suitable for quick-service or casual dining segments. Melamine — heavier, more durable plastic with a premium look. Ceramic — for the premium segment with individual design. BHS helps you choose the material based on the restaurant’s concept and maintenance requirements.

HACCP and hygiene in table furniture

Furniture for customer comfort must be cleaned regularly — condiment stations and napkin holders should be wiped with a damp disinfectant cloth every working day. Salt and pepper shakers should be cleaned and refilled regularly — damp salt can clump. Toothpick holders should be cleaned and refilled — used toothpicks must meet hygiene requirements in individual packaging. Condiment bottles and pump dispensers should be cleaned at least once a week by completely emptying, washing and refilling with fresh condiments. Within HACCP, table furniture maintenance is included in the checklist. BHS helps you choose easily cleanable furniture.

HoReCa usage scenarios

In a fine dining restaurant, a premium salt and pepper set in ceramic, an elegant napkin holder and a compact condiment station together create a cohesive, refined table setting that meets the restaurant’s high service standards. In a quick-service business, standardized table furniture — sauce dispensers with ketchup, mustard and mayonnaise, a napkin holder and a table number — ensures efficient self-service. In a café espresso bar, an elegant sugar station with sugar portions, stirrers and a napkin holder is neatly arranged next to the espresso machine.

Frequently asked questions

How often should salt and pepper holders be refilled? Frequency depends on the number of guests — for a busy restaurant with 200 guests a day, every other day. It is important to check the moisture level — damp salt can clump and clog the dispensing opening. BHS recommends choosing holders with an easy refill system.

Which toothpick holder is most HACCP compliant? The most HACCP compliant is a holder that dispenses toothpicks one at a time without direct hand contact with the rest of the stock — push-button or adapted mechanism-type holders. BHS helps you choose the right holder type.

Why choose BHS?

BHS – Baltic HoReCa Solutions supplies professional equipment for restaurants, cafés, hotels and canteens: more than 20,000 products from many manufacturers. Our specialists help you choose the right equipment and spare parts for your kitchen or bar.

Delivery

We deliver across the European Union. Delivery time and cost depend on the order volume and destination — contact the BHS team for an exact price and lead time.